Catrin Laxa

Catrin Laxa has a diverse work experience spanning over different industries and roles. Catrin is currently working as a Customer Success Manager at Gigamon, starting in September 2021. Before that, they worked at Riverbed Technology for five years, from April 2016 to September 2021, as a Senior Customer Care Analyst. In this role, they supported the Order Management and Sales Team, troubleshooting customer issues and collaborating with IT for resolutions.

Prior to Riverbed Technology, Catrin worked at Education Elements as a Client Services Analyst from April 2015 to April 2016. Catrin also served as a Client Services Manager at Teachscape from March 2012 to November 2014. In this role, they managed large-scale implementations, worked closely with various teams to improve processes, and resolved complex customer service complaints. Catrin was also a lead in a platform migration project for over 400+ accounts.

Earlier in Catrin's career, they worked as a Program Operations Coordinator at Teachscape from December 2009 to June 2011. Before that, they gained experience at AOL, where they held roles as a Technical Supervisor from September 2006 to January 2007 and as a Consultant Support Specialist from July 2005 to September 2006.

Catrin Laxa began their education journey at Holy Family Academy, where the specific degree and field of study are not provided. It is unknown when they attended this educational institution. After completing their studies at Holy Family Academy, Catrin continued their academic pursuits at Angeles University Foundation from 1996 to 1998. During this time, they earned an Associate's degree in Computer Science. Following this, Catrin attended AMA University from 1998 to 2000 and obtained a Bachelor's degree in Computer Science.