LK

Larry Klein

Sr. Global Escalations Manager at Gigamon

Larry Klein has a solid work experience in the technology industry. Larry started their career at Gigamon, where they held various leadership roles. As a Senior Global Escalations Manager, they were responsible for managing escalated issues and ensuring customer satisfaction. Larry also served as a Senior Manager, Technical Support, where they led a team of engineers and achieved high customer satisfaction scores. Larry then transitioned to the role of Senior Manager, Critical Account Escalations, where they successfully handled high-profile accounts and facilitated product improvement. Prior to Gigamon, Larry worked at Extreme Networks, where they managed global professional services and escalations teams. Larry was instrumental in turning around at-risk customers and maintaining high levels of customer satisfaction. Overall, Larry has a strong background in managing technical support, critical account escalations, and professional services.

Larry Klein attended California Polytechnic State University-San Luis Obispo for an unspecified duration, where they pursued a degree in Industrial Engineering. No additional information is available regarding their educational timeline or field of study.

Links

Timeline

  • Sr. Global Escalations Manager

    August, 2023 - present

  • Senior Manager Technical Support

    January, 2018

  • Senior Manager Critical Account Escalations

    February, 2017

  • Sr Customer Success Professional Services Manager

    October, 2013

View in org chart