Patrick Baxter

Patrick Baxter has an extensive work experience spanning over several decades. Patrick started their career in 1985, working in various roles in multiple companies. In 1993, they joined Digital Link as the Director of Customer Services, where they organized and established a technical response group to address carrier data network related issues and implemented procedures for customer services. In 1999, they moved to Ditech Networks as the Senior Director of Global Customer Services, where they developed a multi-national team and procedures for customer services, achieving TL 9000 certification. In 2008, they started working at Ericsson as the Senior Customer Programs Manager, where they identified and resolved specific escalated customer issues. Patrick also served as the Director of R&D Engineering Operations. Finally, in 2016, they took on the role of Sr Director of Professional Services at Gigamon.

Patrick Baxter graduated from the University of California, Davis in 1990 with a Bachelor of Science degree in Electrical Engineering. In addition to their formal education, they have obtained various certifications from LinkedIn, including "Learning VMware vSphere" in May 2022, "Introduction to AWS for Non-Engineers: 1 Cloud Concepts" in July 2021, "Building Accountability into Your Culture" in March 2021, "Performance-Based Hiring" in March 2021, "Sales: Customer Success" in January 2021, "Interpersonal Communication" in December 2020, "IoT Foundations: Fundamentals" in December 2020, "IoT Foundations: Standards and Ecosystems" in December 2020, "Learning Ansible" in December 2020, "Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking" in December 2020, "Supporting a Grieving Employee: A Manager's Guide" in December 2020, "Teamwork Foundations" in December 2020, "5G Technology Strategy: Next-Generation Mobile Networking" in November 2020, "Advice for Leaders during a Crisis" in November 2020, "Introduction to 5G" in November 2020, and "Leading Virtual Meetings" in November 2020.