John Hegarty is an experienced professional currently serving as a Support Engineer Team Lead at Catalyx since February 2024, where responsibilities include managing a team delivering technical support and ensuring the operation of serialisation support solutions. Concurrently, John has worked as a Business Systems Analyst at Gilead Sciences since February 2019, specializing in serialisation engineering and operational support to maintain system uptime. In a prior role as a Data Analyst for the Falsified Medicines Directive EUFMD, thorough investigations and collaborations with various organizations were conducted to address alert root causes. John's educational background includes a Level 7 certification in Lean and Operational Excellence from the Institute of Technology, Sligo, along with degrees in Automation and Instrumentation, coded pipe welding, and brick and stone laying.
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