Ben Vance is a seasoned professional in support engineering, currently serving as a Senior Support Engineer at GitHub since August 2015, with expertise in identity and access management, billing, compliance audits, and fraud prevention. Prior to GitHub, Ben Vance worked at Emma, Inc. from May 2012 to July 2015, initially as a Customer Support Specialist, then progressing to Support Operations Manager, and later serving as a Scrum Master to enhance Agile processes. Earlier experience includes a role as Site Director at Murfreesboro City Schools from May 2005 to February 2012, focusing on program administration and staff management. Ben Vance holds a BS in Business Education from Middle Tennessee State University, obtained in 2008.
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