Carlton Brown is an experienced Senior Customer Reliability Engineer at GitHub, specializing in incident handling and problem management for enterprise cloud customers, while also providing consultancy on CI/CD processes. Previously, Brown served as a Developer Enablement Engineer at SalesLoft, focusing on CI/CD checks and developer experience for a microservice-based SaaS product. Prior roles include Senior DevOps Engineer at Silverpop, Professional Services Consultant at Adaptavist, and DevOps-CI/CD Engineer at Oracle, where responsibilities ranged from automation tools implementation to continuous delivery strategies. Brown began a career in technology as a Technical Lead at Silverpop and has experience in release management and build engineering. Brown holds a BS from the University of North Georgia and participated in the Japan Exchange and Teaching Program, serving as an Assistant Language Teacher in Japan.
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