Danica O. is an experienced Support Engineer currently working at GitHub since January 2023, providing technical support to users. Previously, Danica served as an Internal IT Staff member at HENNGE from May 2021 to January 2023, managing accounts and supporting users' devices. Danica's career includes a position as a Google Workspace Technical Support Engineer at PVP Inc. for Google, where responsibilities included providing enterprise-level support, troubleshooting, and creating knowledge base documentation. Earlier experience includes roles at Fujitsu Communication Services Limited as a Google Cloud Technical Support Specialist, Panasonic Eco Solutions as a Quality Control Inspector, and Accenture in various IT operations roles. Danica holds a Postgraduate Certificate in Information Technology from the University of Liverpool and a Bachelor of Science in Information Technology from De La Salle University - Dasmariñas.
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