Jo A. is an experienced IT professional with a strong background in incident response and product implementation, currently serving as a Senior Incident Response Analyst at GitHub since May 2021. Previous roles include Sr. Product Implementation Engineer and Product Implementation Specialist at Bloomberg LP, where expertise in project management and high-level support was developed. Jo A. has also worked at Re:Sources as a Sr. Support Engineer and at Rosetta as a Technical Support Engineer, providing comprehensive support in multiplatform environments. Educational achievements include an Associate of Arts in Network and System Administration from Portland Community College, an AA in Computer Science from Hillsborough Community College, and studies in Engineering Physics at Embry-Riddle Aeronautical University.
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