Jonathan Celestin is an experienced technical support engineer currently employed at GitHub since June 2022, progressing from Technical Support Engineer II to Technical Support Engineer III. Prior to GitHub, Jonathan worked at Fiserv from May 2019 to July 2022 as a System Engineer, where responsibilities included collaboration with project managers and analysts to implement and support enterprise web applications. Jonathan's background also includes tenure at PepsiCo from December 2009 to August 2019 as a Finance Associate Coordinator and Merchandiser, where skills in customer relations and technical support were developed. Early career experiences at E-Transform and McDonald's further enhanced Jonathan's technical acumen and customer service abilities. Jonathan holds a Bachelor’s Degree in Information Sciences and Technology from Penn State World Campus and a BA in Computer Science from Georgia State University.
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