Julie Martin is currently a Customer Reliability Engineer III at GitHub, having recently transitioned to this role. Previously, Julie spent three years as a Support Engineer at GitLab, where responsibilities included customer advocacy and on-call emergency support. Their extensive experience also encompasses roles such as Customer Support Specialist/Technical Account Manager at SkyVerge and GoDaddy, and Head of Customer Success at Vanilla Forums, where Julie managed a diverse client portfolio. Educated at Concordia University, Julie holds multiple certificates in web development and programming fundamentals, in addition to a Bachelor of Arts in Sociology.
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