Kelli Liszka is a Senior Support Engineer at GitHub since May 2017, specializing in self-serve billing and account security support for the developer community. Responsibilities include acting as a support liaison for various teams, mediating escalation issues, crafting bug reports, and interfacing with third-party integrators. Prior experience includes a part-time role as a Customer Support Agent at GoNoodle and extensive work at Emma, Inc., where Kelli held multiple positions including Product Manager and Customer Support Operations Manager, leading cross-functional teams to enhance an email marketing platform. Additional roles span the music industry, including positions in artist community management and public relations. Kelli holds a Bachelor of Science in Advertising and Marketing from the University of Southern Indiana.
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