Lauren Bosnjak is an experienced professional in customer success and go-to-market strategy, currently serving as the Customer Success Practice Lead for GitHub Copilot at GitHub. Prior to this role, Lauren held leadership positions at RingCentral, where responsibilities included overseeing post-sale strategies and enabling customer success teams to enhance customer experience. Lauren's career also includes significant contributions at Google, where various roles focused on customer experience and data solution practices, as well as experience at Looker, IBM, and BMO Financial Group. Holding an MBA and a Bachelor's degree in Neuroscience with a Business minor from Dalhousie University, Lauren combines a strong educational background with extensive industry expertise to drive customer engagement and operational excellence.
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