Lou Nelson, Jr. is an experienced Support Engineer III at GitHub since February 2022, specializing in CI/CD and resolving customer issues related to development experiences while maintaining GitHub's API integrations. Previously, Lou served as a Technical Editor in Customer Marketing at GitHub, fostering stakeholder relationships and enhancing product strategies for improved user experience. Prior experience includes roles at InMotion Hosting as a Technical Editor and Linux Systems Administrator, where Lou managed extensive server environments and developed documentation best practices. Additionally, Lou worked as a Web Advisor at Hostgator.com, providing customer support for a range of web technologies. Lou holds a Bachelor of Arts in International Business and German from Maryville College.
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