Melanie King is a Senior Manager of Premium Plus Support at GitHub, overseeing high-level customer service since 2024. Previously, they served as a Technical Support Manager at VMware and Broadcom Software following VMware's acquisition, from 2021 to 2024. With experience as a Senior CPU/iOS/Account Security Advisor at Apple from 2015 to 2021, Melanie excelled in providing technical support and mentoring employees. They earned a Master of Science in Management Information Systems with a focus on Technology Management, along with two Bachelor’s degrees in Management Information Systems from Liberty University and Georgia Gwinnett College.
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