Reginaldo (Reggie) Montanhani Jr. is a seasoned IT professional with extensive experience in customer reliability and technical support roles. Currently serving as a Customer Reliability Engineer at GitHub since October 2021, Reggie provides performance and best practice assessments for enterprise customers, ensuring optimal infrastructure management. Prior experience includes a significant tenure at Bloomberg LP, where Reggie advanced from a Technical Support Specialist to a Subject Matter Expert, enhancing support for Bloomberg Professional Software. Additional roles encompass support analyst positions at Vitabyte Inc. and 3CORP Technology, Wintel System Administrator roles at Hewlett-Packard and CPM Braxis Capgemini, and incident management at EDS, focusing on critical systems and client satisfaction. Reggie holds a Technician degree in Information Technology from Senac.
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