Rohit Shangle

Rohit Shangle is a seasoned Program Manager specializing in Incident Management at GitHub since November 2021. With extensive experience in IT Service Management, Rohit previously served as an ITSM Specialist at Datacom from September 2018 to November 2021, managing incident lifecycles and ensuring customer deliverables. Prior roles include Incident Manager at NEC Australia, where strategic direction and governance of incident processes were established, and Technical Analyst, focusing on data analysis for SLA compliance. Rohit began a career as a Support Engineer at Dimension Data, contributing to network performance analysis, and held various positions in telecommunications and service delivery, including Project Coordinator at Avotus Corporation and Service Assurance Engineer at Reliance Communications. Rohit holds a Bachelor's degree in Engineering, specializing in Electronics and Instrumentation from Apeejay College of Engineering, and has a foundation in science from DAV Public School.