Scott Conklin

Customer Support Engineer III

Scott Conklin is an experienced technical support professional currently serving as a Customer Support Engineer III at GitHub since June 2023, specializing in GitHub Enterprise Server support and achieving high customer satisfaction around service level agreements. Prior to this role, Scott worked at Meta as an Enterprise Support Technician, providing tier 3 support across multiple platforms in a complex corporate environment. Scott's earlier positions include System Administrator and Helpdesk Technician at Frank, Rimerman + Co. LLP, as well as Service Desk Technician at Pentair Thermal Management. Scott's career also includes leadership roles in communications and project management within non-profit organizations, demonstrating a diverse skill set that combines IT expertise with strong communication and development capabilities. Scott holds a B.A. in Political Science with a minor in Chemistry from California State University-San Bernardino.

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