Simon Cooper is a Senior Manager at GitHub since 2024, where they lead a team of Supportocats. Previously, from 2022 to 2024, Simon served as a Senior Support Manager and Technical Support Manager at Acquia, overseeing a technical team dedicated to providing exemplary customer service. Simon’s experience also includes roles as a Support Engineer and Team Lead in the Asia-Pacific-Japan region, where they focused on delivering solutions for website-related challenges. Earlier in their career, Simon worked on special projects and PCI security at Deaf Services Queensland from 2008 to 2013.
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