Zakiyyah Muhammad is a seasoned Customer Reliability Engineer at GitHub, with a prior role as Engineering Support Manager at Corista, where significant contributions were made in enhancing software support processes and project management. Zakiyyah’s extensive experience spans over 16 years in software engineering and support, including critical roles at HCL Technologies and IBM, focusing on client communication, troubleshooting, and application maintenance. Zakiyyah holds a Bachelor of Science in Electrical and Computer Engineering from The University of Texas at Austin and has demonstrated leadership and customer advocacy throughout a diverse career in the technology sector.
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