Shubhankar J.

Senior System Support Engineer at GitKraken

Shubhankar J. began their career in 2015 as a Student Assistant at Follett. In this role, they were responsible for directing and guiding new customers with appropriate choices on the official website as well as on the phone. Shubhankar was also responsible for maintaining servers and supporting end users. In 2016, Shubhankar J. became an Engineering Intern at EpiFinder, Inc. In 2017, they joined Axosoft as a System Support Engineer. In this role, they maintained optimal levels of customer satisfaction and identified customer issues, recommending appropriate resolutions. Shubhankar also assisted in installing hardware on systems, provided required upgrades, managed change orders and provided technical expertise for manual product processes.

Shubhankar J. has a High School Diploma from Sinhgad Spring Dale High School, obtained in 2010. Shubhankar also obtained a German linguistics and Reading Exam - I certification from Max Mueller Institute in October 2011. In 2013, they received a Bachelor of Science in Computer Systems Engineering from Ira A. Fulton Schools of Engineering at Arizona State University, as well as a Bachelor of Science in CIDSE from Arizona State University, both of which they completed in 2017.

Links

Previous companies

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Timeline

  • Senior System Support Engineer

    June, 2017 - present