Aric Buerer is an experienced Support Engineering Manager currently at GitLab since October 2017, where responsibilities include engaging with customers to resolve issues, collaborating with Product and Development Teams, updating documentation, participating in on-call rotations, and maintaining ticket performance and customer satisfaction. Previously, Aric served as a Support Engineer and DevOps Engineer at The Buckle, Inc., focusing on infrastructure priorities and IT development scalability and security. Aric holds a Bachelor's degree in Computer and Information Sciences from Bellevue University and a Bachelor's degree in Wildlife Biology from the University of Nebraska at Kearney.
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