Cedric Stapleton is a seasoned Customer Success professional with extensive experience in managing enterprise-level relationships and achieving significant performance metrics. Currently serving as Senior Manager for Customer Success at GitLab, Cedric previously held various managerial roles at Tonkean, where Cedric established the customer success function and achieved a 125% renewal quota with 100% retention rate. At Bevy, Cedric led a team of customer success managers, implementing strategic initiatives that enhanced customer experience. Prior to these roles, Cedric excelled at MuleSoft, achieving high renewal and add-on quotas while leading a global team, and held multiple positions at Oracle, consistently exceeding budgetary targets. Cedric holds a Bachelor of Arts in Public Policy Studies and Economics from Duke University.
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