Cleveland Bledsoe Jr is an accomplished Senior Support Engineer at GitLab since March 2020, where expertise in complex customer issues and collaboration with colleagues has been a focus. Prior experience includes serving as Advanced Tech Support Supervisor at Media Temple, managing a team of technical support leads, and ensuring high-quality customer service. Cleveland held various roles within Media Temple, including Customer Support Technical Team Lead and Customer Support Agent, providing technical and billing support. Entrepreneurial experience as the owner of Bledsoe Audio and freelance contributions to sound editing and composition for film and television reflect a strong background in sound design. Cleveland possesses a BAS in Sound Arts from Ex'pression College for Digital Arts.
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