David Kim

David Kim is a seasoned IT operations and program management professional with extensive experience in strategic initiatives and organizational leadership. Currently serving as a Program Manager at GitLab, David drives key initiatives in IT Operations while advising senior leadership on operational roadmaps. Prior roles include Senior Director of Cloud Operations at Prime Trust, where accountability for production service reliability and the management of various engineering teams was paramount. At RingCentral, David held multiple leadership positions, overseeing global IT infrastructure services and creating cross-functional centers of excellence to enhance innovation. David's career began at Salesforce, progressing through various roles from Mobile & Collaboration Administrator to Senior Manager, where significant contributions included improving compliance and enhancing service delivery. David holds a B.S. in Cognitive Science from the University of California, Berkeley, and multiple industry certifications, including ITIL and AWS.