Eduardo Guillen, MBA, is a seasoned professional in customer success and strategic account management, currently serving as a Strategic Customer Success Manager at GitLab since February 2021, where responsibilities include driving customer adoption and retention through strong relationships and expert guidance. Prior to GitLab, Eduardo held the position of Strategic Account Manager at Tessco Technologies, focusing on business development and revenue growth for strategic accounts, achieving a revenue goal exceeding $4 million annually. Eduardo's experience also includes serving as an Account Manager at BCS ProSoft, where project management and client liaison responsibilities were emphasized. Eduardo holds an MBA in Organizational Leadership from The Johns Hopkins University - Carey Business School and has completed additional studies in Full-Stack Web Development and a Bachelor of Business Administration in Marketing from The University of Texas at San Antonio, along with a Chile Immersion Program in Chilean Economics and Business.
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