Evan Moore is an accomplished Customer Success Manager with extensive experience in driving customer adoption and satisfaction. Currently at GitLab since May 2022, Evan has achieved a remarkable 143% of nARR with a 100% renewal rate and is responsible for an $8 million ARR book of business. Previously, Evan served as a Technical Account Manager at Fulcrum, pioneering customer success strategies that reduced early churn by 40% and built robust onboarding practices. Earlier roles include Account Manager at Expert TA, Senior Inside Sales Account Manager at CenturyLink, and Account Manager at DRD Technology, where Evan focused on technical sales and account management across various industries. An alumnus of the University of Oklahoma with a Bachelor of Arts in Advertising, Evan combines technical expertise with a strong commitment to customer advocacy.
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