Falko Sieverding

Falko Sieverding currently serves as a Senior Solutions Architect at GitLab, having previously held the position of Senior Customer Success Manager at both GitLab and Code Intelligence. Falko has extensive experience in customer success and engineering leadership, including a role as Team Lead Solution Engineering at Fieldcode, where supervision of a team across two time zones was part of the responsibility. Previous positions include Technical Support Manager at Fleet Complete, where oversight of a 23-member team led to improved product quality and customer satisfaction, and Information Technology Support Manager at evosec GmbH & Co. KG with a focus on multi-tiered support models. Falko's career began as a Team Lead System Administrator at IKT RWTH, complemented by a background in electrical engineering from RWTH Aachen University and various IT management certifications.