Jackson Bigelow is a Support Engineer at GitLab, starting in January 2024. Prior experience includes serving as Advanced Product Support at InMotion Hosting from April 2021 to December 2023, where responsibilities involved enhancing skills in configuration and management of various technical systems and mentoring trainees. Additionally, Jackson held the position of Technical Support Specialist at Daymaker Productions from March 2018 to August 2021, focusing on web design and client projects. From April 2019 to May 2020, Jackson directed technology initiatives at the University of Nevada, Reno, addressing accessibility challenges. Jackson holds a Bachelor's degree in Information Systems with a minor in Cybersecurity from the University of Nevada, Reno, achieving a GPA of 3.825, and attended the EMS Training Center of Southern Nevada prior to that.
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