James Anderson, CRME, is a transformational SaaS Renewal Management Leader currently serving as the Senior Renewal Manager at GitLab, where they drive enterprise renewal strategies for a strategic book of business. Previously, Anderson held the role of Director of Renewal Management North America at Amadeus, managing a $90M portfolio and leading a team of 14 renewal managers, achieving significant cost savings and retention improvements. With over 10 years of experience in the travel technology industry, Anderson has consistently surpassed renewal plan benchmarks and is passionate about business expansion and customer service. They hold a BBA in Marketing from Lamar University and an AA in Business from Marion Military Institute, along with several certifications in sales training and coaching.
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