Johannes B.

Customer Success Manager at GitLab

Johannes B. currently serves as a Customer Success Manager at GitLab since June 2024. Previously, Johannes held the position of Lead Customer Success at anybill, where proactive coordination of customer care and strategy development for SAAS solutions were key responsibilities. In additional roles at anybill, Johannes was involved as Lead Technical Sales, providing advisory support during the presales and aftersales phases, and as Product Manager, managing a team and overseeing multiple APIs for cash register systems. Johannes also has experience as a Software Engineer at both anybill and mb Support GmbH, focusing on project management and high-quality software solutions. Early career experiences include a Developer role at evopro systems engineering AG, emphasizing microservices design. Educational qualifications include a Master of Business Administration in General Management from Hochschule Fresenius and a Bachelor of Science in Technical Information from Ostbayerische Technische Hochschule Regensburg.

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