Josephine Hararah is an accomplished billing operations leader with extensive experience in driving operational excellence and implementing strategic initiatives across multiple organizations. Currently serving as Senior Manager of Billing Operations at GitLab since April 2024, Josephine previously held several key positions at Zuora, including Billing Operations Senior Manager, where Josephine led a reimplementation of Zuora Billing and Revenue to enhance operational efficiencies. Josephine's career also includes roles at Salesforce, where collaboration with sales and collections teams was essential, and various positions in billing and administration within the healthcare and legal fields, highlighting a strong foundation in client services and process improvement. Josephine holds a Bachelor's Degree in Kinesiology and Exercise Science from San Francisco State University.
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