Josy Palackal is a strategically focused Professional Services leader with over 25 years of technical and managerial experience in various sectors, including software, finance, and retail. Currently serving as the Global Head of Professional Services Delivery at GitLab, Josy has a proven track record of delivering double-digit revenue growth while maintaining high levels of customer satisfaction. Josy has held significant roles, such as Senior Director at Okta and Assistant Vice President at XL Global Services, where they successfully developed infrastructure standards and implemented business strategies. Josy holds a BS in Computer Science and Economics from Fordham University.
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