Ket S. is an experienced support engineering manager currently leading the APAC team at GitLab, focusing on professional development, customer support, and process improvements. Prior to GitLab, Ket S. served for over a decade at Sentral, progressing from a Technical Performance and Operations Manager to Customer and Technical Support Lead, where responsibilities included team management, incident management, and implementing ITIL principles. Early career experience includes roles as an Executive Assistant at the Australian Racing Board and as an Administration and Legal Secretary at Beverley Foster and Associates and Burns Law. Ket S. holds a Year 12 Statement of Achievement from Runcorn State High School.
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