Lauren Macalalad is an experienced professional in customer success and web analytics, currently serving as a Customer Success Manager at GitLab since April 2022, after previously holding the role of Associate Technical Account Manager. Prior to GitLab, Lauren worked at SearchPilot as a Consultant and Web Analyst from February 2020 to April 2022, and was a Web Analyst at Distilled for a brief period in 2019. Earlier in the career, Lauren gained experience at Zulily as an Editorial Studio Coordinator and Talent Booker from July 2017 to September 2019. Lauren holds a Front-End Web Development Certificate from the University of Washington and a Bachelor’s Degree in Communication, with a minor in Spanish and Diversity, also from the University of Washington.
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