Michael Gibson is an experienced Support Engineer currently at GitLab, with a background in technical support and documentation across various technology companies. Previously, Michael held roles such as Senior Technical Support Engineer at Sumo Logic, Lead Technical Writer at Webscale Networks, and Technical Writer at DigitalOcean. Key contributions include managing customer support interactions, developing training materials, and collaborating with engineering teams to enhance product documentation. Additionally, Michael has a strong foundation in customer service, having served as a CS Lead and CS Coordinator at Media Temple. Michael holds a Bachelor of Arts in Political Economy from the University of California, Berkeley, and an Associate of Arts in Japanese Language and Literature from Los Angeles City College.
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