Michelle Harris is a seasoned professional with extensive experience in customer success and program management. Currently serving as a Senior Program Manager for Customer Success Strategy & Operations at GitLab Inc. since January 2021, Michelle previously held various roles at InVision, including Manager of Digital Messaging and Senior Customer Success Manager, achieving significant metrics like exceeding expansion quotas and logo retention. Michelle started in the industry as a Project Administrator at LMN Architects and has held positions in UX research, account management, and retail management, showcasing a diverse skill set. Michelle earned a Bachelor's Degree in Advertising and Business from Washington State University.
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