Raluca G. is a highly experienced professional in customer success and operations management, currently serving as a Customer Success Operations Manager at GitLab since March 2022, with a strong history of leading strategic initiatives and driving customer retention. Prior roles at Leadspace included Director of Customer Success, where Raluca managed a significant portfolio and earned recognition in the 2020 Presidents Club for outstanding retention performance. Previous experience encompasses management positions at BrightEdge and Xtime, focusing on client services and engagement, while also holding various contracting roles related to customer engagement and administration. Raluca holds a Certificate in Leadership and Management from the University of California, Berkeley, and a BS in International Business Relations from Academia de Studii Economice din București.
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