Raquel P. is an experienced professional in customer success and digital strategy, currently holding a position in Digital Success at GitLab since April 2025. Prior to this role, Raquel was with HashiCorp from May 2022 to April 2025, serving as Sales Program Director for Value Engineering and Senior Customer Success Manager, where responsibilities included developing data-driven onboarding strategies and enhancing customer engagement through personalized campaigns. Raquel's earlier experience includes a tenure as Senior Customer Success Manager at Continuant, focusing on managing enterprise customer portfolios to achieve significant business outcomes, and roles at NCR Corporation in various operational capacities. Raquel's career began with the US Army as a Management Support Specialist. Raquel holds an MBA from the University of Washington and a BBA from American Military University.
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