Robert Clark is an experienced professional in customer success management and technical account management, currently serving as Manager of Public Sector Customer Success at GitLab Inc. since November 2019. Prior roles include Technical Account Manager and Professional Services Program Manager at D2iQ, where significant contributions included transforming the Customer Success Management cost center into a revenue-generating Technical Account Management unit. Clark held various leadership positions at Basho Technologies, where responsibilities included establishing customer success and professional services functions, and previously managed operations at View360 and founded Step 9 Software Corp. With a background at Accenture as a Senior Manager, Clark has overseen numerous transformation projects and has an educational foundation in Systems Engineering from the University of Virginia.
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