Rohan Shah

Rohan Shah is an experienced Senior Customer Success Manager at GitLab since October 2019, where responsibilities include strategizing team objectives, mentoring junior CSMs, fostering cross-department collaboration, and enhancing customer experience through technology adoption. Prior to this role, Rohan served as a Customer Success Manager at GitLab, focusing on building strategic relationships with customers and implementing actionable objectives to maximize value from the GitLab solutions. Rohan's earlier experience includes a position as a Cloud Architect and Senior Consultant at Capgemini, where infrastructure solutions were designed for cloud migrations, as well as roles at Exa Digital Solutions and other organizations in security testing and cloud engineering. Rohan has a Bachelor of Engineering in Computers from the University of Mumbai and a Diploma in Computer from the Maharashtra State Board of Technical Education.