Sarah Schuster is a Customer Experience Strategy Lead at GitLab, where they focus on enhancing customer experiences through strategic program management. They have held roles at Pearson, Bazaarvoice, and Atlassian, where they directed high-visibility customer programs and led cross-functional teams to implement process improvements. With a BFA in Photography from Louisiana State University, Sarah emphasizes building strong relationships and delivering innovative solutions that align with customer goals. Their experience includes managing multimillion-dollar projects and developing frameworks to optimize customer engagement.
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