Sharina A. is an accomplished Customer Success Manager with extensive experience in driving retention and growth for enterprise clients across various industries. Currently at GitLab since June 2025, Sharina has previously excelled as a Senior Customer Success Manager at Progress Chef, where a £4M ARR portfolio was managed, achieving significant targets with notable clients like Barclays and Lloyds. As a founding CSM for the EMEA office at Creadits, Sharina crafted tailored frameworks and ad strategies to enhance user engagement for companies such as Rovio and King. Additional experience includes generating substantial revenue at Amazon Web Services, leading impactful campaigns at Amazon, and managing digital transformations for clients at Mass1. Sharina holds a Bachelor of Arts in Graphic and Media Design from the University of the Arts London.
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