Steven Terhar is a Senior Manager of Customer Success at GitLab Inc., bringing over 20 years of experience in customer success leadership. They built and scaled GitLab's public sector customer success function, consistently achieving high employee engagement and exceeding revenue retention targets. Previously, they have held roles including Technical Lead at Fairfax Imaging and Federal Technical Account Manager at GitLab Inc. Steven earned an MBA in Management from George Mason University and a degree in Computer Engineering from Virginia Tech.
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