Wei-Meng Lee

Wei-Meng Lee is an experienced professional in support engineering and product management with a robust background in scaling customer support operations and leading cross-functional teams. Currently serving as Manager of Support Engineering at GitLab Inc., Wei-Meng has successfully implemented processes to accommodate significant customer growth and provided actionable insights through data analysis. Previous roles include Senior Product Manager at Snapask, where Wei-Meng led efforts to enhance B2C revenue and optimize conversion funnels, and Co-Founder at Thriftrocket, demonstrating entrepreneurial skills. Wei-Meng's extensive experience encompasses various positions in tech product leadership, operational management, and journalism, supported by a Bachelor of Communications from the University of Newcastle.