Yohei Kawase is a seasoned professional in customer success and technical account management, currently serving as a Senior Customer Success Manager at GitLab since May 2023. Prior to this role, Kawase was with HashiCorp from March 2020 to May 2023, where responsibilities included managing customer success for the APJ region and serving as a Senior Technical Account Manager. With extensive experience at IBM from April 2003 to March 2020, Kawase contributed as a Cloud Design Engineer and Enterprise IT Architect, assisting various enterprise clients in adopting cloud technologies and optimizing their IT environments. Kawase's career began as an IT Engineer, focused on infrastructure design for mission-critical applications. Academic credentials include a Bachelor of Laws (LLB) from Sophia University, completed in 2003.
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