Erick Arzate is a Sr. Functional Consultant at GK Software SE, where they provide functional and technical services to support retail customers with their IT projects. Previously, they served as Operations Control Center Manager at PROSA and IT Operations Manager at Banco Azteca, employing their expertise in incident and problem management while ensuring service-level agreements were met. Erick's extensive experience spans server administration, software development, and project management, solidified by a Master in Business Administration and a Bachelor of Science in Computer Systems Engineering.
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