Glance
Jerry Moran is a Senior Software Quality Assurance Engineer with experience in testing various software applications across different industries. Jerry has worked on award-winning subscription-based SAAS video applications, cloud-based applications, mutual fund transfer agency software, and email archiving applications. With a background in psychology, Jerry has consistently utilized Agile/Scrum methodology in their testing processes. Jerry has also worked with different companies like Boston Financial Data Services, Ambient Corporation, Sonian Corporation, CVS Caremark Corporation, Iron Mountain Corporation, and more.
Glance
Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation. With integrations with Salesforce, Twilio, Genesys, ServiceNow, and more, Glance fits seamlessly into even the most sophisticated CRM-CX tech stack. Discover the power of Glance guided CX at https://www.glance.cx.