Glance
Randy Singh is a Solutions Architect at Glance Networks, specializing in customer success and post-sales support since June 2022. With a robust background in technical implementations and client advocacy, Randy provides solutions that enhance client experiences and optimize the use of product suites. Previous roles include Solutions Engineer at WalkMe™, Implementation Engineer at PWNHealth, Software Configuration Engineer at Sapphire Digital, and Database Administrator at CR Bard, where Randy developed expertise in software solutions, client onboarding, project management, and database administration. Randy holds a Bachelor of Science in Information Technology from Montclair State University and a Certificate in Front End Web Development from General Assembly, complemented by extensive experience in software testing and quality assurance.
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Glance
Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation. With integrations with Salesforce, Twilio, Genesys, ServiceNow, and more, Glance fits seamlessly into even the most sophisticated CRM-CX tech stack. Discover the power of Glance guided CX at https://www.glance.cx.