Roy Kirkpatrick

Roy Kirkpatrick is an experienced professional in customer operations, currently serving as the Director of Customer Operations at GSK since August 2019. Prior to this role, Roy held the Director position in Customer Operations at Pfizer Consumer Healthcare from July 2010 to August 2019, overseeing a team focused on Walmart Item level POS and shipments forecasts, as well as various key performance indicators. Roy has also excelled in senior management and managerial roles, leading teams in customer replenishment and shopper insights while contributing to supply chain reliability. Earlier career milestones include various managerial positions at United Technologies from August 2000 to September 2005. Roy holds a Bachelor of Science in Industrial Engineering from Texas A&M University and an MBA from John Brown University.