Glia (formerly SaleMove) enables companies to deliver an in-person customer experience online. With a single line of code, companies can identify and engage their highest-value web visitors through video, voice, chat, and CoBrowsing to increase online conversions and improve customer support.

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Glia

Glia's headquarters in New York, NY, United States

This department focuses on enhancing customer satisfaction and operational efficiency through effective management of post-sales processes and implementation strategies.

Customer Operations

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

The Customer Success Team at Glia is dedicated to ensuring that clients effectively leverage the company's solutions to enhance their online customer experience. By fostering strong relationships, providing tailored support, and facilitating user training, the team aims to maximize customer satisfaction, drive product adoption, and ultimately increase client retention and revenue growth.

Customer Success Team

This department focuses on ensuring customer satisfaction and success by managing relationships and providing support throughout the customer journey.

Customer Success

The Engineering Team at Glia is responsible for designing, developing, and maintaining the technology that powers Glia's customer engagement platform. This team collaborates on building innovative features and optimizing infrastructure to ensure seamless interactions through video, voice, chat, and CoBrowsing, ultimately enhancing user experience and driving online conversions. Their expertise in software and infrastructure engineering, alongside a focus on security and performance, supports Glia's mission to transform online customer support and engagement.

Engineering Team

The Leadership Team at Glia is responsible for setting the strategic direction and vision of the company, fostering innovation, and ensuring operational excellence. Comprising key executives from various functions such as technology, sales, marketing, and customer success, this team collaborates to drive growth, enhance customer experiences, and align the organization’s goals with market needs, ultimately positioning Glia as a leader in digital customer engagement solutions.

Leadership Team

The Sales and Business Development Team at Glia is responsible for driving revenue growth by identifying and engaging potential customers, establishing strategic partnerships, and expanding market presence, particularly within the banking and financial sectors. This team collaborates closely with clients to tailor solutions that enhance online customer experiences, leveraging the company's innovative engagement technologies to maximize conversions and support. They also focus on optimizing the sales process and ensuring that the team is equipped with the necessary tools and resources to succeed in a competitive landscape.

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Other teams

Software Development

Customer Success Team

Customer Success

Engineering Team

Leadership Team

Sales and Business Development Team